Privacy Policy

1. Who We Are

RevMore is a software platform that helps businesses manage online reputation workflows, including review collection, customer feedback, messaging, analytics, and AI-assisted review replies.

For questions regarding this Privacy Policy or personal data requests, contact: [email protected]

Depending on the context, RevMore may act either as a data controller for account and platform-related information, or as a data processor acting on behalf of our business customers.

2. Information We Collect

We may collect and process the following categories of data:

3. How We Use Information

We use personal data to:

• provide and operate the service,
• authenticate users,
• process subscriptions and payments,
• deliver review requests and communications,
• generate analytics and reporting,
• provide AI-assisted suggestions and replies,
• improve platform performance and security,
• detect abuse, fraud, or unauthorized activity,
• comply with legal obligations.

4. Legal Basis for Processing

Where GDPR applies, we process personal data based on:

• performance of a contract,
• legitimate interests,
• compliance with legal obligations,
• consent where required by law.

Business customers remain responsible for ensuring they have a lawful basis for uploading and processing customer contact information through RevMore.

5. Data Sharing and Service Providers

We may share data with trusted infrastructure, analytics, communication, payment, hosting, AI, and integration providers strictly as necessary to operate the service.

We may also disclose information when required by law, to enforce our Terms, to protect rights, safety, or security, or in connection with mergers, acquisitions, financing, or corporate restructuring.

We do not sell personal data to advertisers or third parties.

6. International Data Transfers

Depending on your location and the services used, personal data may be processed in the United States, the European Economic Area, or other jurisdictions where our service providers operate.

Where required, we implement appropriate safeguards for international data transfers, including contractual protections and industry-standard security measures.

7. Data Retention

We retain personal data only for as long as reasonably necessary to:

• provide the service,
• comply with legal obligations,
• resolve disputes,
• enforce agreements,
• maintain security and backup systems.

When accounts are deleted, data may remain in secure backups for a limited period before permanent deletion.

8. Security

We use commercially reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or disclosure.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your jurisdiction, you may have rights to:

• access personal data,
• correct inaccurate data,
• request deletion,
• object to processing,
• request restriction of processing,
• request portability of your data,
• withdraw consent where applicable.

Requests may be submitted to: [email protected]. We may need to verify your identity before processing certain requests.

10. Cookies

RevMore uses cookies and similar technologies necessary to:

• keep users signed in,
• maintain security,
• remember preferences,
• improve functionality and performance.

We may also use analytics technologies to understand platform usage and improve the service.

11. Third-Party Platforms

RevMore integrates with third-party platforms and providers including Google Business Profile, payment processors, messaging providers, and AI services.

Your use of those services may also be subject to their own privacy policies and terms. We are not responsible for the privacy practices of third-party services.

12. Children's Privacy

RevMore is not intended for individuals under the age of 18, and we do not knowingly collect personal data from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised "Last updated" date.

Continued use of the service after changes become effective constitutes acceptance of the updated policy.

14. Contact

Privacy questions or requests: [email protected] — https://revmore.app